Communication actions 1.Effective media management 2.Produce an A-Z guide of services 3.Publish a regular magazine or newsletter 4.Brand services well – get the credit 5.Provide good internal communications Cleaner, Greener, Safer actions 1.Ensure a visible and branded cleaning presence 2.Ensure no gaps in cleaning contracts 3.Use one telephone number for all street problems 4.Know where the grot spots are and why 5.Set a 24 hour target for action on fly tipping and abandoned cars 1.Get Green flag awards for parks 2.Educate about the environment and enforce its protection 2005 LGA Reputation Campaign
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