Ethical Issues Involved
{"Image DocumentName": "Ethical Issues Involved", "Image ImageDescription": "Deontological. Duty. Obligations. Principles. Anita. The deontological perspective is relating to philosophical theories that state that the moral content of an action is not wholly dependent on its consequences. It was the rights of the company to seek profits but they did not consider the rights of employees or the customers. Managers did not focus on the consequences of their decisions. They did not consider what was universally correct based on virtue or what was socially acceptable. Their actions were wrong even though consequences of those actions were good for the company in the beginning. Their focus was on staying in business and being successful without regard for how their unethical selfishness would affect the consumers or the market place. After realizing their fault they did not focus on the duties of the employees and how it would affect their performance. When Sears was accused and fined for violating the state\u2019s Auto Repair Act, the violation should have been enough of a warning. Instead, Sears CEO and Chairman Edward A. Brennan denied any fraud and defended Sears\u2019 focus on preventive maintenance for older cars. Sears representatives admitted to isolated errors, and accepted personal responsibility for creating an environment where mistakes had occurred, and outlined actions Sears planned to take to resolve the issue. These plans included eliminating the incentive compensation program for service advisors, substituting commissions based on customer\u2019s satisfaction, eliminating sales quotas for specific parts and repairs, and substituting sales volume quotas. Sears was sued by the state of California and 41 other states, plus had to settle a number of cases of consumer class action suits against them. Everyone has personal rights, even when working for a large company. When employees are pressured into doing what is unethical for the public this is a problem for everyone. The rights of the employees take precedence over their duty to Sears because this plan was causing violation of employees and consumer rights through unfairness, cheating, lying, and manipulation inflicting a lot more suffering on employees and customers than needed. If every company is allowed to function this way there would be no reason for vision or mission statements. Allowing this kind of behavior would make it clear that doing business is unethical.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}