Soft Skills - Being Proactive
{"Image DocumentName": "Soft Skills - Being Proactive", "Image ImageDescription": "A good technician is proactive, which means that the technician thinks of ways to improve a situation and anticipates problems and fixes them before being told to. A proactive technician follows up after a service call to ensure that a repair fixed the problem rather than waiting for another help desk ticket that states that the problem is unresolved. As a student, practice being proactive with your life. \u00a9 2014 Pearson IT Certification", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}