Harvesting Local Innovation Customized user-system program (CUSP) Customized user-system program (CUSP) Allows users to modify the system themselves Allows users to modify the system themselves Buttons - people without a lot of training in computers can make modifications Buttons - people without a lot of training in computers can make modifications Xerox tech reps learn most out in the field Xerox tech reps learn most out in the field
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