Evaluation of Airline Service Quality
{"Image DocumentName": "Evaluation of Airline Service Quality", "Image ImageDescription": "\u5c64\u7d1a\u67b6\u69cb\u793a\u4f8bIV. Objective. Aspect. Attribute. Comfort and Cleanness of Seat. \u5be6\u9ad4\u670d\u52d9. Food. Tangibility. On-Board Entertainment. \u53ef\u9760\u5ea6. Appearance of Crew. Reliability. Professional Skill of Crew. Timeliness. \u822a\u7a7a\u516c\u53f8\u670d\u52d9\u54c1\u8cea\u7684\u8a55\u4f30. \u6a5f\u7d44\u54e1\u670d\u52d9. Safety. Responsiveness. Evaluation of Airline Service Quality. Courtesy of Crew. Responsiveness of Crew. \u4fdd\u8b49. Actively Providing Service. Assurance. Convenient Ticketing Process. Language Skill Crew. \u8cbc\u5fc3\u670d\u52d9. Convenient departure and arrival time. Empathy. Customer Complaints handling. Extended Travel Service. Evaluation of Airline Service Quality (Parasuraman et al., 1985)", "Image XResolution": "300", "Image YResolution": "300", "Image ResolutionUnit": "Pixels/Inch", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}