Quality Committee Lean Events - RIEs, 6S Lean Black Belts QI projects PDSAs QI Plan QI training Quarterly Reports BI Tool/Dashboards Visual Management Boards Website – internal/external onFocus Scorecards Results Accountability Population Indicators Program Performance Measures Customer Satisfaction Surveys Strategic Planning – metrics/achievement indicators QI Assessment (all-staff) Performance Management Self- Assessment Public Health Accreditation Board (PHAB) standards Healthy People 2020 National and State benchmarks Program goals and targets to set expectations Performance Standards Performance Measurement Quality Improvement Reporting of Progress Leadership & Culture DPH – Performance Management System
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