Validation de la grille Netqu@l
{"Image DocumentName": "Validation de la grille", "Image ImageDescription": "86,5% 25% 23% 15% 12% 11,3% 1. Les cinq dimensions de la qualit\u00e9 des service explique 86,5% de la variance totale. Confirme l\u2019importance du facteur Utilisabilit\u00e9 sur la qualit\u00e9 globale.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}