Improving the quality of life for people in Dorset, now and for the future Soft Skills - Advising v Mentoring ADVISING (DIRECTIVE – PUSH ): SOLVING SOMEONE'S PROBLEM FOR THEM Telling Instructing Giving advice Offering guidance Giving feedback Making suggestions Asking questions that raise awareness Summarising Paraphrasing Reflecting Listening to understand MENTORING (NON-DIRECTIVE – PULL ): HELPING SOMEONE TO SOLVE THEIR OWN PROBLEM
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