First Bank Corp. Drive-up Teller Service Guidelines
{"Image DocumentName": "First Bank Corp. Drive-up Teller Service Guidelines", "Image ImageDescription": "Be especially discreet when talking to the customer through the microphone. Provide written instructions for customers who must fill out forms you provide. Mark lines to be completed or attach a note with instructions. Always say please and thank you when speaking through the microphone. Establish eye contact with the customer if the distance allows it. If a transaction requires that the customer park the car and come into the lobby, apologize for the inconvenience. \u00a9 2011 Pearson Education, Inc. publishing as Prentice Hall.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}