IT Infrastructure Library
{"Image DocumentName": "IT Infrastructure Library", "Image ImageDescription": "Konsep ITIL muncul pada tahun 1980-an ditulis oleh pemerintah Inggris melalui kantor kabinetnya. 2001: Version 2 (2 modules) 2007: Version 3 (5 modules) 2011: Version 3.1 (minor revisions) Similar Framework: Microsoft Operations Framework (MOF)", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}