"1)  If AtW contact you offering to investigate and resolve your complaint, reply to AtW saying that you want PHSO to finish their investigation.  2)  If AtW offer to pay back money they owe you, then you can say ""yes please, pay back money that is owed"", but that you consider the complaint unresolved until the PHSO have finished their investigation.  3)  Send AtW's email and your reply to the PHSO.  If you have any questions, contact DeafATW.com"
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