www.procexcellenz.com 10 Evolution of Process focused Market Leaders Reactive Processes undefined Departmental focus / structure Reacts to Customer needs quickly Makes quick fixes that leads to costly reworks Responsive Processes defined Process focus / structure Responds appropriately to Customer needs Understand impacts of change on process Innovative Processes improved and controlled Continual Customer feedback and adjustment Anticipates Customer needs Leads market with new Products and Services Entrenched competitive position
{"Image DocumentName": "Business Process Management - clarified", "Image ImageDescription": "is an umbrella term describing the methodologies, metrics, processes, and systems used to monitor and manage an enterprise\u2019s business performance. is a methodology that provides both a way to effectively manage how work gets done and also a framework to drive continuous process improvement. is a cyclic initiative that improves an organization\u2019s current state processes to a more efficient and effective future state through evolutionary (not revolutionary) change.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}