Hardware & Walk-in Tickets 2234 opened in period ( ~171 tickets per day) 1671 tickets closed (~ 128 tickets per day) 0 dead messages (Maintain 2-3 day backlog) 75% closed during that period iClicker sales – 1,993 (~153 sold per day) CD Sales - 263 (~20 per day) 8 Office 2003 115 Office 2007 26 Office 2004 (Mac) 55 Windows XP 59 Windows Vista
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