Volunteer management Excellent volunteer management is critical: – To equip us to meet the volunteering challenge – To build a resilient volunteer workforce – If we value our volunteers Volunteer manager is the place to start – Key player, central enabler, driver of innovation – Often under-valued, under-resourced, undersold – Face significant challenges in changing environment Management recognition & support essential: – Resources & tools to do their job – Leadership training & development to adapt 22
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