Organizational knowledge is … the sum of all past experiences, group knowledge and individual knowledge that is useful for decision-making on future operations is distributed throughout the organization – may reside in many forms and may be stored in many different places must be harnessed for innovation and complex problem solving Alan Frost, author of KMT: An Educational KM Site defined organizational knowledge as, all the knowledge resources within an organization that can be realistically tapped by that organization. (Frost, 2010) Frost, A.
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