Improvement methodology
{"Image DocumentName": "Improvement methodology", "Image ImageDescription": "Define. Define terms of reference (Charter the project) Team / customer / project charter. Brain storming. Mind maps. Affinity diagrams. High level Process Maps. Systematic diagrams / Fault tree. Business Process Mapping. Define customer requirements (Voice of the customer) QFD Quality Function Deployment. To develop a team charter. To define the customers and their requirements (CTQ Critical to Quality). To map the business process to be improved. Key point :- ? What is important to you, when you buying cookies. write them down in silence and rank out of ten. put them up on the board and compare to other in the group. Cookie test characteristics:- (QFD) chocolate. colour. taste. crunchiness. Characteristics. Product / customers. Importance out of 10.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}