30 T HE IS M ANAGEMENT R OLE IN O RGANIZATIONS People Roles Business Managers … –Are internal customers of the IT organization –Need to be IT-savvy –May jointly lead strategic IT projects –Provide other IT-related roles: Serve on committees to prioritize and approve IT requests Act as sponsor or owner of an IT project Serve as process or functional expert on project team Participate in planning and execution of IT implementation Trend Working in An E-World
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