Purposeful TouchPoint Management of Customer Experience
{"Image DocumentName": "Purposeful TouchPoint Management of Customer Experience", "Image ImageDescription": "Which of these TouchPoints are primarily functional? Which are emotional? Where is there opportunity to add emotional connection? High Emotion. Low Emotion. Awareness. Knowledge. Consideration. Purchase. Closing. Plan Vacation. Vacation. Roy Barnes unleashing possibility", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}