123 Benchmarking group belongs to its members Benchmarking requires a long term commitment The group works under a strict confidentiality agreement Results depend upon the attitude of each agency – TOP LEVEL ENGAGEMENT Delivers practical results Focus on implementable results Allows for industry wide thinking It's not only theory Provides perspectives that add value Facilitates the constant information exchange between members Characteristics of a good BENCHMARKING… Principles for a BENCHMARKING Association
{}