SA1 Objectives Core Infrastructure services: Operate essential grid services Grid monitoring and control: Proactively monitor the operational state and performance, Initiate corrective action Middleware deployment and resource induction: Validate and deploy middleware releases Set up operational procedures for new resources Resource provider and user support: Coordinate the resolution of problems from both Resource Centres and users Filter and aggregate problems, providing or obtaining solutions Grid management: Coordinate Regional Operations Centres (ROC) and Core Infrastructure Centres (CIC) Manage the relationships with resource providers via service-level agreements.
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