Early morning rush-hour traffic winds its way along a narrow street in the Sherman Oaks section of Los Angeles in 2014. When the people whose houses hug the narrow warren of streets paralleling the busiest urban freeway in America began to see bumper-to-bumper traffic rushing by their homes, they were baffled. When word spread that the explosively popular smartphone app Waze was sending many of those cars through their neighborhood in a quest to shave five minutes off a daily rush-hour commute, they were angry and ready to fight back. (Richard Vogel/AP)
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