Approach to Patients/Consumers Key concerns about HIE: –Privacy and Security of Data –Access and portability of health information –Raising costs of health care and transparency Solutions: –Educate them on the differences and similarities between paper and electronic health records and allow them to make their own decision –Offer realistic solutions to a patients need and desire to have access to their personal health information or the PHI of a loved one –Promote existing efforts to increase transparency and reduce health care costs using technology
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