Emotional Labor Emotional labor is the need to manage emotions to complete job duties successfully.
{"Image DocumentName": "Emotional LaborEmotional labor is the need to manage emotions to complete job duties successfully. Two major types:", "Image ImageDescription": "Surface Acting: Painting on or faking the appropriate emotional display (i.e. cheesy smile) Deep Acting: Attempting to change your emotions to fit the demand (i.e. trying to actually feel happy) Why do we do this? For increased tips, increased sales, the boss demands it, etc.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}