Ensure service quality and continuity
{"Image DocumentName": "Ensure service quality and continuity", "Image ImageDescription": "Ensure that IT services are responsive, reliable, stable, and available and that they meet or exceed customer performance expectations. IT must proactively identify potential problems through metrics and trends before they impact service to customers. IT must also protect and recover computer assets from malicious destruction and from unforeseen disasters.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}