Complaints filed at the FCC
{"Image DocumentName": "Complaints filed at the FCC", "Image ImageDescription": "Quarterly Report of Informal Complaints. 1st Quarter nd Quarter Bundled and VoIP Service-related Complaints. 2,003. 1,847. Wireless Telecommunications Complaints. 45, ,254. Wireline Telecommunications Complaints. 36, ,150. During the second quarter of 2012, the overall number of informal complaints in the top five reported categories decreased by nearly 2% from those received and processed during the first quarter of Bundled and VoIP Service-related complaints decreased by more than 7% this quarter, from 2,003 to 1,847. Wireless Telecommunications complaints decreased by more than 6%, from 45,396 to 42,254, with Telephone Consumer Protection Act related complaints comprising the bulk of the complaints in this category. Wireline Telecommunications complaints increased by more than 11%, from 36,032 to 40,150, with Telephone Consumer Protection Act related issues, Do Not Call List and Unsolicited Faxes constituting the top categories of such complaints. So, basically, unwanted calls constituted over 94% of the Wireline complaints in the reported subcategories during the second quarter. [NOTE: The Telephone Consumer Protection Act restricts telephone solicitations (i.e., telemarketing) and the use of automated telephone equipment.]", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}