Departmentalization: Matrix Approach Combines functional and divisional approaches Advantages: Improve coordination and information: – More efficient use of resources than single hierarchy – Flexibility, adaptability to changing environment – Interdisciplinary cooperation, expertise available to all divisions Disadvantages: Dual lines of authority (Two-boss employee) – Frustration & confusion – High conflict b/w two sides of the matrix – Many meetings, more discussion than action
{"Image DocumentName": "Departmentalization: Matrix Approach", "Image ImageDescription": "Combines functional and divisional approaches. Advantages: Improve coordination and information: More efficient use of resources than single hierarchy. Flexibility, adaptability to changing environment. Interdisciplinary cooperation, expertise available to all divisions. Disadvantages: Dual lines of authority (Two-boss employee) Frustration & confusion. High conflict b/w two sides of the matrix. Many meetings, more discussion than action. Matrix Approach. The matrix can by highly effective in a complex, rapidly changing environment in which flexibility and adaptability are important. Conflict and frequent meetings allow new issues to be raised and resolved. The matrix makes efficient use of human resources because specialists can be transferred from one division to another. Frustration and confusion arising from the dual chain of command can be a significant problem, as can high conflict between the two sides of the matrix, and time lost in meetings. Mangers spend a great deal of time coordinating meetings, taking time away from core work activities.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}