TM Ch 12-3 Zalezniks differentiation between managers and leaders Managers balance, leaders change Managers smooth, leaders shake Managers think about what is, leaders think about what could be Managers focus on execution, leaders on ideas Managers seek control, leaders seek risk Managers seek stability, leaders are comfortable with ambiguity Managers achieve existing goals, leaders set out new goals Managers look to compromise, leaders look for large gains, even at the risk of failure Managers focus on procedures, leaders focus on issues
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