Sebastian James, chief executive officer of Dixons Retail Plc, right, and Humphrey Singer, group finance director of Dixons Retail Plc, speak during an interview in London, U.K. on Thursday, July 25, 2013. The owner of the PC World and Currys chains is training staff to improve customer relations and is selling higher-margin services to overcome cheaper online competitors. Photographer: Chris Ratcliffe/Bloomberg via Getty Images
{"Image ImageDescription": "Sebastian James, chief executive officer of Dixons Retail Plc, right, and Humphrey Singer, group finance director of Dixons Retail Plc, speak during an interview in London, U.K. on Thursday, July 25, 2013. The owner of the PC World and Currys chains is training staff to improve customer relations and is selling higher-margin services to overcome cheaper online competitors. Photographer: Chris Ratcliffe/Bloomberg via Getty Images", "Image Copyright": "2013 Bloomberg"}