Summary  For conformance quality, 0% or 100% inspection ( k-p rules) for lowest cost  Importance of understanding the nature of variation over time  Systematic application of PDSA to build knowledge and simultaneously take action aimed at improvement  For conformance quality, 0% or 100% inspection ( k-p rules) for lowest cost  Importance of understanding the nature of variation over time  Systematic application of PDSA to build knowledge and simultaneously take action aimed at improvement
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