dell prosupport plus channel partner deck ppt download
{"Image DocumentName": "Market challenge Evolving IT landscape demands enterprise-class support", "Image ImageDescription": "Converged. Data Center. Big Data. Cloud. Virtualization. Application. Modernization. growing complexity. maintenance. costs. workload availability. multiple vendors. end user demands. The solution: Dell enterprise-class support. The enterprise landscape is evolving with the entrance of convergence into the data centers, dealing with Big Data, moving things to the Cloud, virtualizing environments and dealing with application modernization. End users are facing a whole new set of challenges that are even more complex and difficult to handle than they\u2019ve been in the past including: maintenance costs, workload availability, dealing with even more vendors from a hardware and software perspective, and increasing end user demands with the mobility of the workforce and the demand for always up applications. These challenges are driving requirements for a new level of support, a true enterprise-class support. Enterprise-class support in our point of view means: A single point of contact into the support organization. Broad as well as deep experience beyond the single piece of hardware. Eliminating the fact that we will have issues with automation and tools (the more we can automate these complex scenarios, the less time the end users has to deal with it, the more proactive we can be, the more we can leverage the environment we\u2019re going to gain to drive significant enhancements and performance back to end users). And you want all of this from a provider who has the established infrastructure and scale to deliver a consistent global experience regardless of where you\u2019re located or what language you speak. single point of contact. broad & deep expertise. automation. & tools. knowledge of environment. established infrastructure & scale.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}