Everyone has a role in addressing health literacy Consumers, patients and families Discuss with healthcare providers any difficulties in understanding information Ask for more information about any part of care that is unclear Healthcare providers Assume most people will have difficulty understanding and applying complex health knowledge and concepts Use a range of communication strategies to ensure information is understood Healthcare organisations Develop and implement health literacy policies and programs GovernmentsRaise awareness about health literacy Embed health literacy principles into health policy development Education and training organisations Provide education for healthcare providers about health literacy and communication Develop education programs for consumers
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