50 Financial Performance and Indicators Source: Ferry Count; QHR Analysis SituationChallengesStrategies Financial Operating Performance FY 2009 Actual FY 2009 Budget FY 2010 Actual FY 2010 Budget FY 2011 Actual FY 2011 Budget FY 2012 Budget Net Revenue ($) 7,449,7858,997,9718,556,3769,714,0078,174,9798,179,9949,231,025 Salaries and Benefits ($) 5,765,1436,069,8235,559,2776,222,9555,307,5435,212,4465,491,322 Bad Debts ($) 231,206185,723346,483535,418622,763393,783452,450 Supplies ($) 592,051714,899563,257680,938594,093641,999622,400 Other Operating Expenses ($) 2,094,9732,499,4592,642,0392,926,2792,734,4532,792,9663,677,481 EBITDA* ($) (51,451)876,288361,363929,243779,393930,831945,880 Salaries and Benefits (% of Net Revenue) 77%67%65%64%65%64%59% Bad Debts (% of Net Revenue)3%2%4%6%8%5% Supplies (% of Net Revenue)8% 7% 8%7% Other Operating Expenses (% of Net Revenue) 28% 31%30%33%34%40% EBITDA* (% of Net Revenue)-1%10%4%10%9%12%10% *EBITDA($) Net profit/loss +interest+depreciation
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