SLA – Service level agreements
{"Image DocumentName": "SLA \u2013 Service level agreements", "Image ImageDescription": "Um exemplo t\u00edpico de SLA para uma aplica\u00e7\u00e3o de voz sobre IP (VoIP - Voice over IP) com algumas centenas de canais voz simult\u00e2neos numa rede IP WAN: Vaz\u00e3o \u2265 2 Mbps; Atraso \u2264 250 mseg. Disponibilidade \u2265 99,5%", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}